Well I would like to start off by saying any problems with these knives IMO has nothing to do with Eric or anyone else that put this all together. Thank you! You guys did GREAT !!!!
But got my knife today and the gap between the springs is just to much to bear, I will be sending my knife to Canal Street Cutlery for repair. Maybe with the best customer service they can muster will I ever buy one of their knives again. I know they can do better work but they didnt. Maybe because the knives were sold and money was in hand they felt they could get away with producing so many defects in their knives. So sad soo soos sad, what were they thinking, this was their oportunity to get it right, and make their good name even better. Instead they have hurt their rep, I will post later on the customer service and if the problem was resolved, I feel this has given me an opportunity, to hold their QA responsible.

OK I just got her back from the repair dept. I rate the repair a 7 out of 10 not quite as good as CASE does. Man you think if you messed something up you would try EXTRA hard to fix it up even better than new. Maybe their business is not doing well?? their are allot of factories closing, their over head I'm sure is a factor. Over all I'm happy with the knife but I still would not but a CS knife again, how something that bad could slip threw all the making steps just BLOWS my mind.