Changed mind on buyer Accepted counter offer

[lorifromchula]

Hi,
I have a buyer that accepted my counter offer then later changed his mind and did not complete the transaction. How do I remove the failed transaction from my Buyer Accepted Counter offer list on my Seller Dashboard? Thanks! Lori

[Bryan]

Hi Lori,

At the moment, there is not really a good way to remove records of these offer exchanges from the seller dashboard. The only way I can think to do it at the moment is to remove the item from inventory & relist it.

I'm going to examine the situation a bit closer & try to integrate an easy way to clear failed & stale offer information within the next few days.

Will report back with better instructions soon

Best,
Bryan

[lorifromchula]

Thanks Bryan!

Lori

[Bryan]

...aaand done...

Now if you visit your seller's dashboard & click to "View Customer's Offers", there will be a red cancel button next to each listed offer that can be clicked to delete those that are failed or stale.

[Sharpnshinyknives]

...aaand done...

Now if you visit your seller's dashboard & click to "View Customer's Offers", there will now be a red cancel button next to each listed offer that can be clicked to delete those that are failed or stale.

view-offers1.jpg
view-offers2.jpg

Thank You Bryan! This will save a lot of time for all of us.

[lorifromchula]

Thanks Bryan! Works great!
Lori