International shipping?
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- Posts: 15
- Joined: Fri Dec 01, 2017 12:20 pm
International shipping?
I have a customer in Canada who says when he has an item in shopping cart and is trying to check out and complete his purchase; he is kicked out of 'cart' when he tries to enter his address? Is there a setting I am overlooking that would allow international customers to buy from me?
Re: International shipping?
Currently, there are two shipping methods you can choose from when adding an item for sale. One is a flat rate method that allows for US shipping only. The other is a calculated method that allows for you to include package weight & dimensions along with countries that you'll ship to so that ship prices can be adjusted based on package & destination.
To accept Canadian orders through the store, you would have to choose the calculated ship method & add additional info about your products.
Please view the video below starting at the 9:30 mark for additional explanation & demonstration...
https://www.youtube.com/watch?time_cont ... J4c6l9AeYE
To accept Canadian orders through the store, you would have to choose the calculated ship method & add additional info about your products.
Please view the video below starting at the 9:30 mark for additional explanation & demonstration...
https://www.youtube.com/watch?time_cont ... J4c6l9AeYE
Bryan