Hi,
I have a buyer that accepted my counter offer then later changed his mind and did not complete the transaction. How do I remove the failed transaction from my Buyer Accepted Counter offer list on my Seller Dashboard? Thanks! Lori
Changed mind on buyer Accepted counter offer
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Re: Changed mind on buyer Accepted counter offer
Hi Lori,
At the moment, there is not really a good way to remove records of these offer exchanges from the seller dashboard. The only way I can think to do it at the moment is to remove the item from inventory & relist it.
I'm going to examine the situation a bit closer & try to integrate an easy way to clear failed & stale offer information within the next few days.
Will report back with better instructions soon
Best,
Bryan
At the moment, there is not really a good way to remove records of these offer exchanges from the seller dashboard. The only way I can think to do it at the moment is to remove the item from inventory & relist it.
I'm going to examine the situation a bit closer & try to integrate an easy way to clear failed & stale offer information within the next few days.
Will report back with better instructions soon
Best,
Bryan
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- Location: Colbert, GA
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Re: Changed mind on buyer Accepted counter offer
Thanks Bryan!
Lori
Lori
Re: Changed mind on buyer Accepted counter offer
...aaand done...
Now if you visit your seller's dashboard & click to "View Customer's Offers", there will be a red cancel button next to each listed offer that can be clicked to delete those that are failed or stale.
Now if you visit your seller's dashboard & click to "View Customer's Offers", there will be a red cancel button next to each listed offer that can be clicked to delete those that are failed or stale.
Bryan
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Re: Changed mind on buyer Accepted counter offer
Thank You Bryan! This will save a lot of time for all of us.
SSk Mark “Freedom is never more than one generation away from extinction. We didn't pass it to our children in the bloodstream. It must be fought for, protected, and handed on for them to do the same.” Ronald Reagan
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Re: Changed mind on buyer Accepted counter offer
Thanks Bryan! Works great!
Lori
Lori