Ability to respond to a buyer when they purchase a product.

[Blade-Runner]

First off, thank you for allowing me to be a seller on your website. Second, I do not know how much the inability to get money orders without the history you require might hinder my ability to sell my items initially, but that's ok, made a sale on my first day of listing. Third, and towards the subject, it would be nice to be able to give a response for their purchase to insure them that their order is in process. Maybe you have this message ability and I just missed it. Anyway thanks again for the opportunity to provide some cool knives to help promote my items and your website. Peace.

[Railsplitter]

I don't have a store here so please take this with a grain of salt.

I see that you accept Paypal. When I sell a knife as an individual (not a dealer) I sometimes notice that in the transaction details on Paypal the buyer's email address is listed above their mailing address. I don't know if it shows up on every sale but I know I've seen it before.

If your sales work the same way you could contact the buyer by using their email address provided by Paypal.

[Modern Slip Joints]

I don't have a store here either and I'm dumb enough to spend good money at other member's stores so take this with a large chunk of salt. In all other circumstances, as long as I'm signed in, when I click on a member's name the screen that comes up offers the opportunity to send them a private message.

Since this will probably get a real answer from a moderator I'll add a question for them. What are the requirements to accept money orders while selling here?

[cudgee]

As above post says, you should be able to contact the seller when you go to their site, it has contact option and details on it.

[Sharpnshinyknives]

Blade Runner, It maybe something in the settings. If you go to your “Sellers Dashboard” there are settings to set up. I get an email automatically when someone purchases a knife and it has their email address in it. From there you can send them an email. That’s the way it works for my store.

[Bryan]

First off, thank you for allowing me to be a seller on your website. Second, I do not know how much the inability to get money orders without the history you require might hinder my ability to sell my items initially, but that's ok, made a sale on my first day of listing. Third, and towards the subject, it would be nice to be able to give a response for their purchase to insure them that their order is in process. Maybe you have this message ability and I just missed it. Anyway thanks again for the opportunity to provide some cool knives to help promote my items and your website. Peace.

First...

Second... Unfortunately, this is a policy we maintain to protect buyers ... There is little to no recourse if a check or money order is sent from buyer to the seller if seller does not deliver. I feel we need to have some history with sellers before allowing for such transactions.

Third... When you change an item's ship status trough the "View customer's orders" page...
https://www.allaboutpocketknives.com/ca ... /orderlist
...accessible from left side menu of your seller's dashboard, an email is send to inform the buyer that it was sent & if tracking was entered, it will forward that as well. For more personal dialog, seller's email is available on the above mentioned page as well.

Hope that helps