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Two new listings show sold immediately

Posted: Sun Jul 23, 2017 11:24 pm
by thefarside
Bryan,
Two new listings, item 15982 and 15975 show sold/unavailable. I was loading some new knives Thursday evening and this issue occurred, I believe it is a result of me hitting the sell similar button on an item I had previously sold. I built the new listings and instead of them showing for sale they show sold. Can you fix or do you want me to delete and start from scratch.
Jim

Re: Two new listings show sold immediately

Posted: Mon Jul 24, 2017 12:56 am
by #goldpan
I had the same issues. Go into edit mode for each item and where it says number of items available, change zero to one. It worked for me ::tu::

Re: Two new listings show sold immediately

Posted: Mon Jul 24, 2017 12:59 am
by Bryan
Hi Jim,

If you edit the listings & change quantity to 1 or more, it should change status from "sold" to "available".

What most likely happened is the quantity was pre-filled with 0 from your "similar item" & it was not changed before submitted. I've done this a few times myself.

Please let me know if this makes sense & if the suggested fix works.

Re: Two new listings show sold immediately

Posted: Mon Jul 24, 2017 3:31 pm
by thefarside
Randy and Bryan,
Thanks for the help, it worked like a champ.
Jim