Sale Date and Invoice Date

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LuvStag
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Sale Date and Invoice Date

Postby LuvStag » Sun Sep 10, 2017 3:25 am

Hi - I have a couple questions regarding things I noticed on the website / seller dashboard

1 - I just had a sale and the sale date is showing as 9/10/17 even though it is 9/9/17 @ 11:00 pm ET.
Is this behavior correct?

2. I am seeing the due date to pay invoices 2 months after the invoice end date.
Is this correct? Below is what I am seeing for my invoices:
*Commission on sales made from 07-01-2017 to 08-31-2017 will not be due until 10-31-2017
*Commission on sales made from 09-01-2017 to 09-30-2017 will not be due until 11-30-2017

Thanks,
Brent (Luvstag)

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Bryan
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Re: Sale Date and Invoice Date

Postby Bryan » Mon Sep 11, 2017 2:12 pm

Hi Brent,

The AAPK server is set to UTC time which runs four hours ahead of Eastern.

All orders & other time related activities have to be standardized when stored in the database to specific time that we can use to keep everything in correct chronological order for calculations & such.

Ideally, the date/time displayed on sale invoices should probably be adjusted to the location of the seller. I'll see about making that happen when I get a chance.

We will likely maintain UTC time when calculating commissions, however. I'll try to make that more clear on the commission invoices.

------------

The due date on commissions is extended to allow for any adjustments that need to be made because of non-paying buyers, returns, cancelled sales, etc.
Bryan

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LuvStag
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Re: Sale Date and Invoice Date

Postby LuvStag » Mon Sep 11, 2017 5:23 pm

Thank you, Bryan! I do not have an issue with either item just thought to bring them up as they did not seem straight forward to me.

thanks again!

Brent


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