Bryan,
I received an email from a customer telling me they tried to buy a knife from my store and got a message stating "the seller is not accepting orders." His cart is then cleared out.
Help
Jim
Customer unable to purchase knife
Re: Customer unable to purchase knife
Hi Jim,
This was due to a vacation settings bug that disables some checkout functionality through the personal stores when vacation set to the on position regardless of vacation expiration settings. Your store had vacation set to on, but that the vacation end date was expired, which should automatically turn vacation mode restrictions off, but one was left on.
I changed it & am working on the proper fix to prevent future issues.
This was due to a vacation settings bug that disables some checkout functionality through the personal stores when vacation set to the on position regardless of vacation expiration settings. Your store had vacation set to on, but that the vacation end date was expired, which should automatically turn vacation mode restrictions off, but one was left on.
I changed it & am working on the proper fix to prevent future issues.
Bryan
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- Posts: 13373
- Joined: Mon Jan 11, 2016 5:36 pm
- Location: West Kootenays, B.C.
Re: Customer unable to purchase knife
Wow. That is good service !
kj
kj