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Why is there no response from AAPK on billing

Posted: Tue Nov 15, 2016 12:15 pm
by WAYNED
I have had a real ride for over one year now trying to pay AAPK what is due them from my sales.I get no invoice,no answered email and the phone messages are never returned if and when you are allowed to leave a message.I have contacted more than a handful of the top movers and shakers out here and I have the story in part but enough to know that Bryan cannot do it all and seemingly has no staff or anyone close enough or knowledgeable enough to assist with the operation of this great site to keep it as functional as it needs to be.I ain't mad fellows but I am disappointed that part of this site works and part of it does not.Think about it,you have a balance showing ( and because of past site issues and general set up mishaps) it shows less than you really sold and you can't even pay that bill because there is no billing via email,physical address or phone call.
Here is all I am asking for if anyone can help.Call me,write me,email me or whatever is best....I NEED A BILLING/MAILING/CONTACT/ADDRESSS FOR AAPK please.
I'm an old mountain boy just wanting to sale more and pay my dues as I go.
Thanks for your time and Have a Knife Day.....wayne

Re: Why is there no response from AAPK on billing

Posted: Wed Nov 16, 2016 1:32 pm
by stagman
Do you have a AAPK store that you are trying to get billed for sales ???
Which store is yours if that is the case ???
If you do, try posting in the store owners forum
Bryan keeps a eye on that
I get my bills from Bryan every month with no glitches
let me know what becomes of this problem and we will see what can be done to correct it

Will
http://www.allaboutpocketknives.com/clearcreekknives

Re: Why is there no response from AAPK on billing

Posted: Wed Nov 16, 2016 4:36 pm
by WAYNED
I am DOBBINSVILLE USA and I get no billing and no responses as previously written,
I do appreciate your input and will give that a try.
thanks,wayne

Re: Why is there no response from AAPK on billing

Posted: Sun Nov 27, 2016 7:50 pm
by jerryd6818
WAYNED wrote:I am DOBBINSVILLE USA and I get no billing and no responses as previously written,
I do appreciate your input and will give that a try.
thanks,wayne
You have a PM.

Re: Why is there no response from AAPK on billing

Posted: Sun Nov 27, 2016 8:22 pm
by WAYNED
thanks for the address Jerry.

Re: Why is there no response from AAPK on billing

Posted: Wed Dec 07, 2016 5:25 am
by orvet
Wayne,
I am sending you a PM with an answer from Bryan.

Dale

Re: Why is there no response from AAPK on billing

Posted: Wed Dec 21, 2016 2:52 pm
by WAYNED
A quick update on the billing process.I did obtain a mailing address for AAPK and sent them a check.After some few days the check cleared with two signatures and all that is well and good but I have received nothing from AAPK confirming the payment ???? I also have no--zero--nothing showing in my AAPK sold history EVER and I have made a few sales in 2 years..
Merry Christmas Y'all

Re: Why is there no response from AAPK on billing

Posted: Thu Dec 22, 2016 4:19 am
by orvet
Wayne,
When you and I spoke on the phone I thought you said you deleted each sale after it was completed, did I understand you correctly?
If you did delete each sale after it was completed, that is why you have no sale showing in your history.
My past sales records in my store go back over nine years. The only time I ever delete a sale is if there is a reason to cancel it, such as the seller backed out of the deal.

Re: Why is there no response from AAPK on billing

Posted: Thu Dec 22, 2016 11:47 am
by WAYNED
We did discuss one's ability to erase or cancel sale info but I show no sales for the past 2 years in that area and no sir I do not erase as sold and I am glad I kept a record of my sales this past year especially and was able to forward monies owed.It makes no sense (from the outside looking in) why a seller would have the ability to control such information unless the AAPK site can view the info at anytime and know the past history of sales and therefore be capable of sending an invoice or in this case an acknowledgement of monies received.Am I the only member having this problem?
I do understand that erasing/deleting takes it from the current sales list but did not know it affected the total sales history page until recently.Seems we should have a way to make notations for future reference but that really is not that important as it stands.My question from the beginning and still is,why is it so difficult to communicate concerning the sales and billing? It never has been overly difficult to get in on knife conversations and get quick responses.Oh well,the world keeps on turning.thank you for your follow up sir...wayne