Alert for New Orders is not clearing

[robcelani]

My alert for new orders is not clearing after I add the tracking # to the order. In the past it would always clear after I added the tracking # to an order. Now everytime I log in the New Order Alert is showing even when I don't have an order. Is there a way for me to manually clear it?

[Bryan]

Hi Rob,

They should be back to clearing per usual when you add tracking as of 11-04-23 2:00 PM CST.

[robcelani]

Hi Rob,

They should be back to clearing per usual when you add tracking as of 11-04-23 2:00 PM CST.

Awesome, thank you Bryan!

[robcelani]

My alert for new orders is not clearing after I add the tracking # to the order. In the past it would always clear after I added the tracking # to an order. Now everytime I log in the New Order Alert is showing even when I don't have an order. Is there a way for me to manually clear it?

Same problem happening again today. My new order notice didn't clear after I entered the tracking #.

[Bryan]

Hi Rob,

This should be corrected. Please let me know if you still have issues.

Thanks,
Bryan

[robcelani]

Hi Rob,

This should be corrected. Please let me know if you still have issues.

Thanks,
Bryan

It’s good now, ty sir!