Page 1 of 1

Craftsman tools

Posted: Tue Apr 03, 2007 2:58 am
by tobyrogers
This is just a heads up to you guys that like me own Craftsman tools.Before you try to return them make sure they have no rust on them.Even inside where they wear off the finish of sockets and wrenches.I tried to exchange some today as we have been able to do for years,lifetime warranty.on their tools,and was told that since Katrina if they have rust they don't take them back.This is a double cut for people like me since I lost most of my tools in Katrina,these were stored somewhere else ,and I have been buying Craftsman for 45 years and never had a problem.Like I said just a heads up.Arnold

Posted: Tue Apr 03, 2007 3:46 am
by sunburst
You might want to go to another Sears and see if you have better luck..Heck things rust here in Florida while they are still sitting on the shelve.. :x


Sunburst

Posted: Tue Apr 03, 2007 3:51 am
by tobyrogers
Yeah Sunburst I know since these were in my storage in Tallahassee.Arnold

Posted: Tue Apr 03, 2007 3:54 am
by sunburst
I always thought there was a no question asked type of thing when returning...I am curious if you have better luck at another store..

Take care,

Sunburst