Page 1 of 1
BUCK KNIVES WARRANTY Rocks!
Posted: Mon Mar 26, 2018 10:52 am
by TripleF
Using my Vanguard Buck a couple weeks ago to baton some wood and make shavings....my usual use of a fixed blade knife.
When arriving home I pulled it from the sheath and noticed a chunk missing.....I was like what the??????
I sent it in for repair/replacement and within 10 days had a brand new Vanguard in my hands!!!
I'm thrilled with Buck Knives customer service!! Absolutely thrilled!!!
Re: BUCK KNIVES WARRANTY Rocks!
Posted: Mon Mar 26, 2018 4:38 pm
by royal0014
Dude !!
How the ding dong dilly did you manage to break one of those ????
Better question ... how big is this baton . .
Re: BUCK KNIVES WARRANTY Rocks!
Posted: Mon Mar 26, 2018 9:21 pm
by Jeffinn
Re: BUCK KNIVES WARRANTY Rocks!
Posted: Mon Mar 26, 2018 10:13 pm
by sunknife
Good to know Buck still backs their knives. I had one like yours only with a gut hook and dropped it on a concrete shop floor while skinning a deer and the blade snapped in half. Called Buck's corporate offices and the rep was very friendly and sent me a new replacement while the broken one was still in the mail on it's way back to them. That was about 20 years ago, top notch service from Buck that I haven't forgotten to this day.
Re: BUCK KNIVES WARRANTY Rocks!
Posted: Tue Mar 27, 2018 1:29 pm
by rea1eye
Nice to hear that a company provides a service AFTER the sale. Not to many
companies like that these days.
In theory,this kind of news makes more people buy their product ( to help offset
the expense of providing goods after the sale. Most companies these days
are just the bottom line- how much do I make on the sale.
I have a pocket knife that sent to Case. I was thinking about it this morning.
Hope they do me good also. ( I did not break or abuse the knife)
Bob
