NO EMAIL TO NOTIFY YOU AFTER STORE SALE

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stagman
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NO EMAIL TO NOTIFY YOU AFTER STORE SALE

Post by stagman » Sun May 06, 2018 1:02 pm

Hey Bryan,
just happened into my seller dashboard to make a couple changes
on store items and it said "you have a new order"
It was bought yesterday, and I still have got No email that
there was a sale..so if You do not happen to sign into your
store, I would never had known I sold a knife....
I usually only go into the store if I have a sale or are adding,
thus with no notification, you could go s long time while
the buyer is thinking what happened...
can you check this problem out, thanks Bryan

Will
http://www.allaboutpocketknives.com/stagman

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rea1eye
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Re: NO EMAIL TO NOTIFY YOU AFTER STORE SALE

Post by rea1eye » Sun May 06, 2018 1:41 pm

This may have happened to me. About a year ago I sent a e-mail ( twice ) to a store owner

to make an offer on a knife. Never heard from him.

Or If he did not like my offer, a response would have been business like.

Bob

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Bryan
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Re: NO EMAIL TO NOTIFY YOU AFTER STORE SALE

Post by Bryan » Sun May 06, 2018 8:52 pm

Hi Will,

Looks like this was paid for with PayPal. Is that correct?

If so, did you get an email notification of payment received from PayPal?
Bryan

stagman
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Re: NO EMAIL TO NOTIFY YOU AFTER STORE SALE

Post by stagman » Sun May 06, 2018 10:36 pm

Just went to paypal Bryan, the buyer bought and paid thru paypal on 5-4-18
2 days ago !!!
I just happened into my dashboard to edit one thing and saw I had a new order
There is still (nothing) in my email for the store at yahoo
So I have no idea what is going on, let me know as I will check this post
for your advice, thanks
Will

stagman
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Re: NO EMAIL TO NOTIFY YOU AFTER STORE SALE

Post by stagman » Sun May 06, 2018 11:47 pm

Bryan
I did get a email that is linked to paypal in my G-mail account
(But) Only that I recieved money from paypal, (Nothing) about the store or from AAPK
But I usually get one in the store yahoo acc. that says
buyer paid instantly with paypal..
just checked again
so nothing there, nothing from you at AAPK
Will

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Bryan
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Re: NO EMAIL TO NOTIFY YOU AFTER STORE SALE

Post by Bryan » Mon May 07, 2018 3:24 pm

Hi Will,

Can you check your email again & let me know if you received anything from AAPK today (5-7-18).

It appears there were some emails that hung up this past week.

I suspect the mail server in use at the time was blacklisted as a spamming entity & was being blocked by some email accounts. The servers get switched out regularly, so I'm hoping the problem is rectified, but I'm monitoring to be sure & looking into other possible issues.

::tu::
Bryan

stagman
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Re: NO EMAIL TO NOTIFY YOU AFTER STORE SALE

Post by stagman » Mon May 07, 2018 9:50 pm

Got It Bryan... came just as it always has..you must of
made the right moves (usually do)
Looks as tho that bug is squashed !!!
Thanks Bryan
Will

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bdev
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Re: NO EMAIL TO NOTIFY YOU AFTER STORE SALE

Post by bdev » Sun May 13, 2018 11:28 am

Same happened to be twice. Once with a purchase and just two days ago with an offer.
I received a notice from paypal that I received money and that's how I knew I had an order. With the offer, I just happened to login to edit an item and saw that I had an offer that was two days old. Offer was on 5/11/18 and just saw it today 5/13/18.
Queen City. My favorite! Bruno. ::tu::
Visit my AAPK Store "Hudson Valley Knives" at http://www.allaboutpocketknives.com/catalog/bdev

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Bryan
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Re: NO EMAIL TO NOTIFY YOU AFTER STORE SALE

Post by Bryan » Tue Jun 05, 2018 3:39 pm

More about this can be read here...

viewtopic.php?f=106&t=57051
Bryan

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