


Gary, there has been a lot of press about the distribution center in Indy. Apparently they consolidated a hub and the transition has been chaotic. Some trucks have sat in line for 6 hours waiting to be unloaded. Several drivers have quit over the issues. Inside the hub there are piles of boxes sitting around with no one knowing who or what is being done to handle them. You can google about it and find a lot of coverage from the local news channels. We have had problems with it too. Did a refund on a knife sold on eBay that took 28 days to go from Indiana to Kentucky. It was tracked something close to 30 times in Indy where it sat for 14 days then mysteriously went to Washington DC and had about 8 tracks there before coming back to Indy. I’ve never seen anything this screwed up before. The customer got the knife and fortunately he was nice enough to pay again for it after the refund was already made.kennedy knives wrote: ↑Wed Feb 26, 2025 12:36 pm Just for info not sure why the USPS is taking so long for mail to move from South Carolina to Michigan seen like once it get's to Indianapolis IN. it just stops almost 10 day's to deliver mail that suppose be there in 3 day just venting![]()
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Gary
It sounds like you were the buyer. Can a buyer receive an insurance settlement? Serious question as I always thought that the seller gets the settlement because they are the person who bought the insurance when they shipped the package. It’s up to the seller to reimburse the buyer, or so I thought.just bob wrote: ↑Thu Feb 27, 2025 1:46 am Let me ask something here. After 30 days you can file a claim for a lost item though the USPS web site. You have to provide proof of the purchase for the claim. I have filed 2 and both times used a screenshot from AAPK and also one from eBay. Has anyone using PayPal F&F for payment been able to file a claim and get reimbursed for it? I wonder if USPS might not squawk about that.
That makes sense. Thanks, Bob.just bob wrote: ↑Thu Feb 27, 2025 3:10 am Either the buyer or the seller can file a claim.
Either the sender or the recipient may file a claim for insured mail that is lost, arrived damaged, or was missing contents. The person filing must have the original mailing receipt. Each claim must be filed within a certain time period and include proof of insurance, value, and damage.
As a Seller myself I have always believed it was MY responsibility to get the piece to the buyer. I have no regard for sellers who want the buyer to pay for insurance and then try to waive responsibility if the buyer doesn’t pay the extra cost of the insurance. B.S.Railsplitter wrote: ↑Thu Feb 27, 2025 3:05 amIt sounds like you were the buyer. Can a buyer receive an insurance settlement? Serious question as I always thought that the seller gets the settlement because they are the person who bought the insurance when they shipped the package. It’s up to the seller to reimburse the buyer, or so I thought.just bob wrote: ↑Thu Feb 27, 2025 1:46 am Let me ask something here. After 30 days you can file a claim for a lost item though the USPS web site. You have to provide proof of the purchase for the claim. I have filed 2 and both times used a screenshot from AAPK and also one from eBay. Has anyone using PayPal F&F for payment been able to file a claim and get reimbursed for it? I wonder if USPS might not squawk about that.
This has always been my outlook as well. Shipping insurance is designed to protect the seller. Making the buyer jump through the hoops to file a claim while the seller laughs all the way to the bank is just wrong.Pad2 wrote: ↑Thu Feb 27, 2025 2:11 pm As a Seller myself I have always believed it was MY responsibility to get the piece to the buyer. I have no regard for sellers who want the buyer to pay for insurance and then try to waive responsibility if the buyer doesn’t pay the extra cost of the insurance. B.S.
Ha! That’s pretty funny. Good one.